Most Commonly Asked Questions
- Subscription Cancelation and Refund Policy
- Can Carol Tell Me My Type?
- More Support for Knowing Your Type
- Cookie Policy
- Cannot login to Lifestyle
- Privacy Statement
- How can I join the Facebook Support Groups
- What are the Pattern Guides?
- What is included in the Style Kit?
- Help! My online streaming isn't working!
- How did Carol learn this?
- Product Return Policy
- What is the best combination in a relationship?
- Will this work on my mobile device?
- Audio isn't working
- What are the 5 Components of Style?
- How do I access my Online Hair Consultation?
- How did Carol discover Energy Profiling™?
- What are the system requirements?
- Why aren't the videos loading?
- Can I buy different Type products even if I am not that Type?
- Do people change Types over the course of their life?
- I lost my password
- The videos are not playing.
- Help! An item is missing or damaged in my order.
- How do I login to my account if the email isn't working?
- How is the Beginner's Guide different than other Color Analysis programs, such as the "Seasons" color program?
- Is this like the Color Code? Or any of the other personality test…
- What do I do if the videos are skipping/choppy/not loading?
- Can I access the Beginner's Guide at any time?